Sign Language Interpreting for Deaf Airport Users

Manchester Airport has joined forces with the online interpreting service, SignLive, to provide Deaf customers with interpretation in British Sign Language (BSL) when using and contacting the airport.

The new service enables customers who want to communicate in BSL to connect via video with a certified interpreter who can provide two-way translation between the customer and an airport team member.

Customers can simply log on to the SignLive app on iOS, Android, or a web browser and find Manchester Airport in the Community Directory to use the service.

British Sign Language is a visual language using gestures, facial expressions, and body language. Sign Language is used mainly by Deaf people.

The introduction of SignLive is one of the airport’s many initiatives to become more accessible. Manchester Airport’s quality of assisted travel provision was rated as ‘good’ in the Civil Aviation Authority (CAA) last reporting period for April-October 2022.